ISBN: 0135139287 Binding: Hardcover Edition: 5 Author(s): John R. Walker Publisher: Prentice Hall Number of Pages: 656
Tomorrow's managers are off to a strong start with this fully updated and streamlined editionEach chapter includes an increased emphasis on globalization and environmental responsibility and a new chapter on Events Marketing appears in Part V The practicality of previous editions continues with mini-case studies contributions from industry experts profiles of corporations profiles of hospitality professionals and a new student DVD-ROM packed with resources to support readers coursework and their careersIt covers tourism lodging restaurants managed services beverages conventions and meeting and leisurerecreation; in addition to examining gaming entertainment marketing and human resources and leadership and management For individuals interested in a hospitality industry career
Setting the Table: The Transforming Power of Hospitality in Business
ISBN: 0060742763 Binding: Paperback Edition: Author(s): Danny Meyer Publisher: Harper Perennial Number of Pages: 336
A landmark bestselling business book and a fascinating behind-the-scenes history of the creation of Danny's most famous eating establishments Setting the Table is a treasure trove of valuable innovative insights applicable to any business or organization
The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice
ISBN: 0470554991 Binding: Hardcover Edition: 1 Author(s): N/A Publisher: Wiley Number of Pages: 500
This cutting edge and comprehensive bookwith contributions from the star faculty of Cornell University's School of Hotel Administrationoffers the latest thinking on the best practices and strategies for hospitality management A must for students and professionals seeking to enter or expand their reach in the hospitality industry The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to:
Develop and manage a multinational career and become a leader in the hospitality industry
Maximize profits from franchise agreements management contracts and leases
Understand and predict customer choices and motivate your staff to provide outstanding service
Manage hospitality businesses and the real estate underlying the businesses
Control costs coordinate branding strategy and manage operations across multiple locations
Introduction to Hospitality Management (3rd Edition)
ISBN: 0135061385 Binding: Hardcover Edition: 3 Author(s): John R. Walker Publisher: Prentice Hall Number of Pages: 704
Capturing the flavor and breadth of the industry Introduction to Hospitality Management3e explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings conventions and expositions; and leisure and recreation Devoting six chapters to management thebook focuses on hospitality and management and uses first-person accounts corporate profiles and industry morsels to foster a students appreciation for the field This new edition includes access to anenhanced CompanionWeb Siteand features more on event management sustainable hospitality and globalization
ISBN: 0470088583 Binding: Hardcover Edition: 5 Author(s): Robert D. Reid, David C. Bojanic Publisher: Wiley Number of Pages: 672
Completely revised and updated to include more information on Internet marketing tourism marketing marketing technology and international business Hospitality Marketing Management Fifth Edition is a comprehensive core marketing text This popular textbook explores marketing and themes unique to hospitality and tourism with a focus on the practical applications of marketing rather than marketing theory It provides readers with the tools they need to successfully execute marketing campaigns for a hospitality business no matter what their specialty
Introduction to Management in the Hospitality Industry
ISBN: 0470399740 Binding: Hardcover Edition: 10 Author(s): Clayton W. Barrows, Tom Powers, Dennis Reynolds Publisher: Wiley Number of Pages: 752
Readers seeking management careers in hospitality will enter a dynamic industry filled with opportunities The rewards are many but so are the challenges Today's hospitality managers must deal with such complex factors as globalization terrorism threats ecotourism internet commerce new business and financial models and rapidly changing consumer demands Introduction to Management in the Hospitality Industry 10th Edition gives readers the industry know-how and the management skills needed to thrive in all aspects of the field from food service to lodging to tourism The Tenth Edition of Introduction to Management in the Hospitality Industry features both historical perspectives and discussions of new trends in a variety of sectors This book has the most thorough coverage of the hospitality industry covering foodservice lodging and travel and tourism hospitality careers and hospitality management Upon successful completion of this text readers will have a strong grasp of the many facets of the hospitality industry
ISBN: 0470177144 Binding: Paperback Edition: 5 Author(s): Michael J. O'Fallon, Denney G. Rutherford Publisher: Wiley Number of Pages: 512
Hotel Management and Operations Fifth Edition provides a practical up-to-date and comprehensive approach to how professionals across the industry manage different departments within their operation From the front office to finance from marketing to housekeeping this resource offers advanced theory played out in practical problems Multidimensional case studies are a notable feature with complex management problems portrayed from multiple viewpoints; As I See It and Day in the Life commentaries from new managers provide further real-world perspective Covering the latest issues affecting the industry this text gives students and professionals an up-to-date dynamic learning resource
Hospitality Employee Management and Supervision: Concepts and Practical Applications
ISBN: 0471745227 Binding: Paperback Edition: 1 Author(s): Kerry L. Sommerville Publisher: Wiley Number of Pages: 360
A practical resource for managers and supervisors in hospitality businessesIn many hospitality establishments one manager or supervisor is the entire human resources department making all the hiring and training decisions often without having a formal human resources background Filling this knowledge gap Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industryRather than taking a theoretical approach this text provides a hands-on practical and applications-based approach The coverage is divided into four sections: legal considerations employee selection employee orientation and training and communication and motivationEach chapter in this lively and engaging text features:
Quotations--Various practitioners in the hospitality industry highlight the chapter's focus
Chapter Objectives and Summaries lay out key concepts and then at the end of each chapter review them
HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter
Tales from the Field--Hospitality employees provide accounts of the various challenges they face in the industry
Ethical Dilemmas--Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry
Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts
Hands-On HRM--Mini-cases based on real-world situations with discussion questions
Chapter Key Terms--Bolded within the chapter and then listed at the end of each chapter with definitions
ISBN: 0470393084 Binding: Paperback Edition: 1 Author(s): David K. Hayes, Allisha Miller Publisher: Wiley Number of Pages: 528
This is the first text that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful Numerous cases and practical examples are used to illustrate revenue management concepts Chapter ending questions and problems help them perform the calculations and practice the decision-making skills that are used in the field RM in Action shows how the revenue management principles can be clearly illustrated using real-world examples reported in various news outlets RM on the Web offers sites listed on the Internet to provide supplemental information about a topic or issue Revenue managers will then gain hands-on skills to effectively manage their inventories and prices
100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
ISBN: 0595367267 Binding: Paperback Edition: Author(s): Peter Venison Publisher: iUniverse Number of Pages: 172
Twenty-two years ago author Peter Venison's Hotel Management became a best seller in the hotel and tourism industry labeled a "must read" on the curriculum of every hotel school and landed on the bookshelf of every hotel manager Despite many requests for a follow-up volume Venison declined on the basis that he had nothing new to say Now he doesHoled up for several weeks in five star hotels while concluding a complicated business deal Venison realized that the standards offered by the industry still fall short of perfection As a result he has put pen to paper to produce this handy catalogue of suggestions to hoteliers based upon his considerable personal experience as a hotelier and perpetual hotel guest100 Tips for Hoteliers guides you from the inception of a hotel to its opening and operation offering practical tips for each stage of the journey It should prove equally useful to hotel school students as a checklist of what they can expect and also to practicing hotel managers as a reminder of their responsibilitiesProceeds from the sale of 100 Tips for Hoteliers will be donated to the Duke of Edinburgh Cup charity
