Hospitality Management Case Manual: Developing Competencies in Critical Thinking and Practical Action, The
ISBN: 0131120891 Binding: Paperback Edition: 1 Author(s): Cheri A. Young, Craig C. Lundberg Publisher: Prentice Hall Number of Pages: 288
Featuring a rich collection of cases this book looks first-hand at hospitality management and explores where managers work what they do and the real differences they can make Organized in three parts it describes the case method approach reviews how to prepare cases for class discussion and includes 35 cases for teaching and learning Enhancing managerial competency is emphasized throughout and readers are encouraged to examine managers behaving both effectively and ineffectively While revealing much about hospitality businesses and practices this book also provides a broad spectrum of experience that one would get only after a long and varied career
Principles of Management for the Hospitality Industry (The Management of Hospitality and Tourism Enterprises)
ISBN: 1856177998 Binding: Paperback Edition: 1 Author(s): Dana Tesone Publisher: Taylor & Francis Number of Pages: 416
It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic The chapter begins with a scenario to prompt an exploration of a given topic and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter Highly practical in approach this is an up-to-date and skilful integration of all core areas of management It is packed with tools and techniques to aid learning and understanding:
Improve your professional management vocabulary with definitions in each chapter and a complete glossary of terms
Visualise key concepts with over one hundred explanatory diagrams
Gain confidence by testing your understanding on the accompanying website
Practical applications of theory are illustrated in international case studies throughout the book
Discussion questions prompt an exploration of key concepts
Improve your professional management vocabulary with definitions in each chapter and a complete glossary of terms
Visualise key concepts with over one hundred explanatory diagrams
Gain confidence by testing your understanding on the accompanying website
Practical applications of theory are illustrated in international case studies throughout the book
Discussion questions prompt an exploration of key concepts
Line Level Leadership for Hospitality - Revenue Management
ISBN: Binding: Kindle Edition Edition: Author(s): Kristin Widun Publisher: Number of Pages: 9
Taking the fear out of revenue management can yield huge benefits to a property Revenue management is practiced everyday within a hotel even if you are not aware of it Yes most hotel companies have computerized revenue management systems that assist in the process of getting the best rates for the rooms they are selling However you cannot remove the human element from this very important task
Accounting and Financial Analysis in the Hospitality Industry (Hospitality Management Essentials)
ISBN: 0132458667 Binding: Paperback Edition: 1 Author(s): Johnathan Hales, Hubert B. Van Hoof Publisher: Prentice Hall Number of Pages: 336
ACCOUNTING AND FINANCIAL ANALYSIS IN THE HOSPITALITY INDUSTRY 1eexplains how to use numbers and fundamental accounting to operate a successful hospitality department or business Focusing on the basics sections progress from accounting and financial analysis to financial statements and management reports to budgeting and forecasting Throughout the book current hospitality examples photographs and illustrations are used This edition includes the latest from the Uniform System of Accounts for the Lodging Industry Tenth Revised Edition expanded material on Department Profit and Loss Statements coverage of the 2009 recession and new practice exercises throughout For courses in Hospitality Managerial Accounting
International Hospitality Management: concepts and cases
ISBN: 0750666757 Binding: Paperback Edition: 1 Author(s): Alan Clarke, Wei Chen Publisher: Taylor & Francis Number of Pages: 400
International Hospitality Management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management The text develops a critical view of the management theory and the traditional theories looking at how appropriate they are in hospitality and tourism and in a multicultural context The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text
International Hospitality Management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry
Consisting of three 3 parts divided into 14 chapters each of which deals with a major topic of international management the book has been thoroughly developed with consistent learning features throughout including:
Specified learning outcomes for each chapter
International case studies including major world events such as the September 11 Terrorist Attacks the Argentine Financial Crisis The SARS virus The Institution of Euro the accession of China to the World Trade Organization and the expansion of European Union as well as international corporations such as Marriott Hilton Intercontinental McDonalds Starbucks etc It introduces the global market situation including Americas Europe Asia Pacific and Middle East
Study questions and discussion questions to consolidate learning and understanding
Links to relevant websites at the end of each chapter
On-line resources and a test bank is available for lecturers and students
Designed to instil a greater awareness of the international factors influencing hospitality industry Provides a cultural context throughout including cultural recognition and respect and developing practices for working on an international level International case studies including those on Marriott Hilton Intercontinental McDonalds and Starbucks explore management principles in practice
Timeshare Management: The key issues for hospitality managers (Hospitality, Leisure and Tourism)
ISBN: 0750685999 Binding: Paperback Edition: Author(s): Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier Publisher: Butterworth-Heinemann Number of Pages: 216
Vacation ownership is becoming a mainstream travel product Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position As the market continues to grow there is an increasing demand for clear and engaging sources of information on the key issues and components of vacation ownership from both hospitality management students and the public
This book updates hospitality students in this vacation sector provides the key background information explanation of the growth the components to vacation ownership management and an overview of opportunities in vacation ownership management
Timeshare Management provides the understanding of the financing marketing sales management and human resource issues surrounding the subject - vital to any hospitality and tourism student
Provides an overview of vacation ownership management by sharing the segment's history terms and rules Offers skills that are necessary for success in this segment Establishes best practice examples through a case study format
ISBN: 0130618764 Binding: Paperback Edition: Author(s): Ronald A. Nykiel Publisher: Prentice Hall Number of Pages: 496
This comprehensive up-to-date guide to current managerial strategies in the hospitality industry provides an applied in-depth understanding of how the industry develops grows and operates This book provides readers with a global perspective written by an educator with over 30 years management experience in the hospitality industry Covering all the management strategy disciplines such as business development finance human resources and marketingthis book features an appliedreal world focus on current trends which have substantial impact on management strategies Real life hospitality industry case examples management strategy tools extensive glossary great personal insights and leadership examples are just some of the pedagogical aids helpful to readers Topics discuss managerial strategies and concepts in six parts: A: understanding strategy forces selection and positioning; B: delineation of the growth strategies of development financial options and brand strategy; C: focuses on the offensive (revenue development) strategies of marketing sales and customer retention; D: provides a look at the functional managerial strategies of human resources technology and purchasing; E: presents the defensive (business preservation) strategies of risk management crisis management and communications; F: focuses on the implementation strategies of strategic planning organizational and operational concepts and leadership Appropriate for most key managers in hospitality related business such as finance human resource operations marketing operations and general management directors VPs and Chief Officers
ISBN: 1418053694 Binding: Paperback Edition: 4 Author(s): Anthony J. Strianese, Pamela P. Strianese Publisher: Delmar Cengage Learning Number of Pages: 428
This text is for the introductory course in a hospitality management program that covers dining room and banquet management Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience The text includes the history of dining room and banquet service the proper techniques of service sanitation requirements and important merchandising concepts In addition information about reservations priority seating and reservations systems is also included
ISBN: 1118071786 Binding: Hardcover Edition: 7 Author(s): John R. Walker, Jack E. Miller Publisher: Wiley Number of Pages: 506
Supervision in the Hospitality Industry: Leading Human Resources 7th Edition focuses on the different roles of employees from beginning leaders newly promoted supervisor or anyone planning a career in the hospitality field The text is enhanced from previous issues with more industry examples and the addition of key word definitions It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating
ISBN: 1845938453 Binding: Hardcover Edition: Author(s): N/A Publisher: CABI Number of Pages: 296
After decades of solid growth the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer In the way it combines social technological and natural systems to form its products cruise tourism is an increasingly attractive area of study particularly with regards to the managerial challenges posed by the interaction of these systems This book brings together industry know-how managerial experience and academic rigor to cover some of the most important and interesting managerial challenges associated with ocean cruises
