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Hospitality Manager's Guide to Wines, Beers, and Spirits (2nd Edition)

Textbook - Hospitality Manager's Guide to Wines, Beers, and Spirits (2nd Edition) ISBN: 0132059681
Binding: Hardcover
Edition: 2
Author(s): Albert W.A. Schmid
Publisher: Prentice Hall
Number of Pages: 320

This introduction to the history science and varieties of alcoholic beverages is essential for todays hospitality manager Written as a practical guide this book helps managers understand wines beers and spiritsfrom the history of alcohol to the marketing and selling of it The user-friendly approach teaches wine by the grape beers by the type of yeast used in fermentation and spirits by breaking them into two categories (aged or non-aged and fruit or grain-based) This edition includes a new forward by Ken Rubin a logical reorganization of early chapters and material devoted to the management and marketing of beverage operations

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Cruise Operations Management: Hospitality Perspectives

Textbook - Cruise Operations Management: Hospitality Perspectives ISBN: 0415699533
Binding: Paperback
Edition:
Author(s): Philip Gibson
Publisher: Routledge
Number of Pages: 328

Cruise Operations Management:Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry As well as providing a background to the cruise industry it also looks deeper into the management issues providing a practical guide for both students and professionals alike

Since the first edition of this book there have been many important developments in the industry and this new edition features revised chapters on:
  • contemporary cruise operations
  • cruise geography
  • itinerary planning
  • health safety and security
  • maritime issues and legislation
  • In addition there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students Cruise Operations Managementpresents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associatedwith cruise operations The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry They include 'Roles and Responsibilities on a Cruise Ship' 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard' Each case study is followed by questions that are intended to illuminate issues and stimulate discussion

    The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship or they can dip in and make use of specific material and case studies for use within a more generic hospitality or tourism learning context

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  • Quality Leadership and Management in the Hospitality Industry

    Textbook - Quality Leadership and Management in the Hospitality Industry ISBN: 0866120696
    Binding: Paperback
    Edition:
    Author(s): Robert H. Woods, Judy Z. King
    Publisher: Educational Inst of the Amer Hotel
    Number of Pages: 438

    No Item Description Available

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    International Encyclopedia of Hospitality Management

    Textbook - International Encyclopedia of Hospitality Management ISBN: 0750659963
    Binding: Hardcover
    Edition: 1
    Author(s): N/A
    Publisher: Taylor & Francis
    Number of Pages: 736

    The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:

    Lodging
    Restaurants
    Clubs
    Time-share
    Conventions

    As well as a functional one:
    Accounting & finance
    Marketing
    Human resources
    Information technology
    Facilities management

    Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field or more focussed information which looks closely at specific topics and issues within the hospitality industry today

    Section Editors:

    Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University UK

    Zheng Gu - ACCOUNTING & FINANCE University of Nevada Las Vegas USA

    Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida USA

    Patti Shock - EVENT MANAGEMENT University of Nevada Las Vegas USA

    Deborah Breiter - EVENT MANAGEMENT University of Central Florida USA

    David Stipanuk - FACILITIES MANAGEMENT Cornell University USA

    Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University Australia

    Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University UK

    Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey UK

    Allan Stutts - LODGING MANAGEMENT American Intercontinental University USA

    Stowe Shoemaker - MARKETING University of Houston USA

    Linda Shea - MARKETING University of Massachusetts USA

    Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University USA

    Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University Israel

    Global scope and focus from an eminent international editorial team
    User-friendly A-Z structure with three disticnt levels of entries
    Fully indexed and cross referenced with detailed references for further study

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    Hospitality Marketing Management

    Textbook - Hospitality Marketing Management ISBN: 0471476544
    Binding: Hardcover
    Edition: 4
    Author(s): Robert D. Reid, David C. Bojanic
    Publisher: Wiley
    Number of Pages: 640

    Covers the major principles of marketing with a practical applications oriented approach This is a core marketing text specifically geared for the hospitality student It covers the major principles of marketing with a practical applications oriented approach rather than traditional marketing texts found in the business programs that focus on a lot of theory
  • Includes coverage of tourism marketing
  • Features new material on marketing technology and it's implications in the hospitality industry
  • Offers international coverage
  • Provides new applications approach to the discipline of marketing

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  • Cruise Operations Management (The Management of Hospitality and Tourism Enterprises)

    Textbook - Cruise Operations Management (The Management of Hospitality and Tourism Enterprises) ISBN: 0750678356
    Binding: Paperback
    Edition: 1
    Author(s): Philip Gibson
    Publisher: Butterworth-Heinemann
    Number of Pages: 192

    Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry As well as providing a background to the cruise industry it also looks deeper into the management issues providing a practical guide for both students and professionals alike

    A user-friendly and practical guide it discusses issues such as:
    The history and image of cruising
    How to design a cruise and itinerary planning
    Roles and responsibilities on a cruise ship
    Customer service systems and passenger profiles
    Managing food and drink operations onboard
    Health safety and security

    Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry Each case study is followed by questions that are intended to illuminate issues and stimulate discussion

    The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship or they can 'dip in' and make use of specific material and case studies for use within a more generic hospitality or tourism learning context

    Comprehensive overview of hospitality services and operations written specifically for the cruise industry
    Uses contemporary examples to illustrate the unique aspects of this industry providing a clear understanding of managing operations onboard
    Flexible format enables readers to build knowledge cumulatively or jump in and make use of specific material within a hospitality or tourism learning context

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    Managerial Accounting for the Hospitality Industry

    Textbook - Managerial Accounting for the Hospitality Industry ISBN: 0471723371
    Binding: Hardcover
    Edition: 1
    Author(s): Lea R. Dopson, David K. Hayes
    Publisher: Wiley
    Number of Pages: 528

    Though not all hospitality students want to be accountants managerial accounting is a crucial skill for all hospitality students Written for aspiring hospitality managers rather than accountants this resource focuses on how accounting principles apply directly to hospitality management With a reader-friendly style suitable for those with no prior accounting background this book makes accounting fun with practical examples scattered throughout each chapter that clearly illustrate accounting concepts and theories A running case study helps readers immediately apply what they ve learned to the types of key management decisions made at a full-service resortNote: CD-ROMDVD and other supplementary materials are not included as part of eBook file

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    Food and Beverage Management, Fourth Edition

    Textbook - Food and Beverage Management, Fourth Edition ISBN: 0750667303
    Binding: Paperback
    Edition: 4
    Author(s): Bernard Davis, Andrew Lockwood, Ioannis Pantelidis, Peter Alcott
    Publisher: Butterworth-Heinemann
    Number of Pages: 448

    Food and Beverage Management 4e provides a complete introduction to this vital area of hospitality management

    Now in its fourth edition this best-selling text has been completely revised and restructured to reflect current practice and teaching and includes updated information on all areas especially technology operations and staffing issues Each chapter has a user friendly structure including aims exercises and further study hints

    Food and Beverage Management 4e is the introductory bible for people entering food and beverage management studies or practice

    What is quality and how to manage it
    Getting started in the restaurant business
    Menu planning
    Food and beverage operations and control
    Staffing issues including recruitment and turnover
    Marketing including public relations and merchandising
    Trends and development including franchising and environmental issues

    Real-life cases from industry leaders including practical examples and illustrations to clearly explain the critical points raised
    Fully revised and updated with new material relating to food and beverage management operations and technology
    Support from online lecturer material with PowerPoint slides solutions to exercises extra case studies and web links

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    Technology Strategies for the Hospitality Industry (2nd Edition)

    Textbook - Technology Strategies for the Hospitality Industry (2nd Edition) ISBN: 0135038022
    Binding: Paperback
    Edition: 2
    Author(s): Peter Nyheim, Daniel Connolly
    Publisher: Prentice Hall
    Number of Pages: 288

    TECHNOLOGY STRATEGIES FOR THE HOSPITALITY INDUSTRY 2e examines technology strategies for the hospitality industry using case studies interviews and an interactive web page Exceptionally practical in approach this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it succeed in the hospitality business

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    Exploring the Hospitality Industry

    Textbook - Exploring the Hospitality Industry ISBN: 013243766X
    Binding: Hardcover
    Edition:
    Author(s): John R. Walker
    Publisher: Prentice Hall
    Number of Pages: 460

    Exploring the Hospitality Industry offers broad coverage of the hospitality industry all in an easy-to-read conversational style that is less theoretical and more industry relevant than other books It focuses not just on restaurants and hotels but on new growth areas such as event management meeting planning cruising theme parks attractions and entertainment Each chapter features case studies industry practitioners and corporate profiles that emphasize the real-world issues that make up this field Reader-friendly strategies make material meaningful and involve readers as they explore the excitement and trends in this ever-growing industry Explores all areas of the hospitality industry including unique chapters on club management attractions and recreation and assemblies and event management Emphasizes a real-world connection using features such as: Introducing Industry Practitioners and Corporate Profiles The hospitality industry

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