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Hospitality Manager's Guide to Wines, Beers, and Spirits (2nd Edition)
ISBN: 0132059681
Binding: Hardcover
Edition: 2
Author(s): Albert W.A. Schmid
Publisher: Prentice Hall
Number of Pages: 320
This introduction to the history science and varieties of alcoholic beverages is essential for todays hospitality manager Written as a practical guide this book helps managers understand wines beers and spiritsfrom the history of alcohol to the marketing and selling of it The user-friendly approach teaches wine by the grape beers by the type of yeast used in fermentation and spirits by breaking them into two categories (aged or non-aged and fruit or grain-based) This edition includes a new forward by Ken Rubin a logical reorganization of early chapters and material devoted to the management and marketing of beverage operations
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Cruise Operations Management: Hospitality Perspectives
ISBN: 0415699533
Binding: Paperback
Edition:
Author(s): Philip Gibson
Publisher: Routledge
Number of Pages: 328
Cruise Operations Management:Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry As well as providing a background to the cruise industry it also looks deeper into the management issues providing a practical guide for both students and professionals alike
Since the first edition of this book there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health safety and security maritime issues and legislation In addition there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students Cruise Operations Managementpresents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associatedwith cruise operations The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry They include 'Roles and Responsibilities on a Cruise Ship' 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard' Each case study is followed by questions that are intended to illuminate issues and stimulate discussion
The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship or they can dip in and make use of specific material and case studies for use within a more generic hospitality or tourism learning context
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Quality Leadership and Management in the Hospitality Industry
ISBN: 0866120696
Binding: Paperback
Edition:
Author(s): Robert H. Woods, Judy Z. King
Publisher: Educational Inst of the Amer Hotel
Number of Pages: 438
No Item Description Available
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International Encyclopedia of Hospitality Management
ISBN: 0750659963
Binding: Hardcover
Edition: 1
Author(s): N/A
Publisher: Taylor & Francis
Number of Pages: 736
The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level:
Lodging Restaurants Clubs Time-share Conventions
As well as a functional one: Accounting & finance Marketing Human resources Information technology Facilities management
Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more cross-sectional view across each subject field or more focussed information which looks closely at specific topics and issues within the hospitality industry today
Section Editors:
Peter Harris - ACCOUNTING & FINANCE Oxford Brookes University UK Zheng Gu - ACCOUNTING & FINANCE University of Nevada Las Vegas USA Randall Upchurch - CLUB MANAGEMENT & TIMESHARE MANAGEMENT University of Central Florida USA Patti Shock - EVENT MANAGEMENT University of Nevada Las Vegas USA Deborah Breiter - EVENT MANAGEMENT University of Central Florida USA David Stipanuk - FACILITIES MANAGEMENT Cornell University USA Darren Lee-Ross - HUMAN RESOURCES MANAGEMENT James Cook University Australia Gill Maxwell - HUMAN RESOURCES MANAGEMENT Caledonian Glasgow University UK Dimitrios Buhalis - INFORMATION TECHNOLOGY University of Surrey UK Allan Stutts - LODGING MANAGEMENT American Intercontinental University USA Stowe Shoemaker - MARKETING University of Houston USA Linda Shea - MARKETING University of Massachusetts USA
Dennis Reynolds - RESTAURANTS & FOODSERVICE MANAGEMENT Washington State University USA Arie Reichel - STRATEGIC MANAGEMENT Ben-Gurion University Israel
Global scope and focus from an eminent international editorial team User-friendly A-Z structure with three disticnt levels of entries Fully indexed and cross referenced with detailed references for further study
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Hospitality Marketing Management
ISBN: 0471476544
Binding: Hardcover
Edition: 4
Author(s): Robert D. Reid, David C. Bojanic
Publisher: Wiley
Number of Pages: 640
Covers the major principles of marketing with a practical applications oriented approach This is a core marketing text specifically geared for the hospitality student It covers the major principles of marketing with a practical applications oriented approach rather than traditional marketing texts found in the business programs that focus on a lot of theoryIncludes coverage of tourism marketingFeatures new material on marketing technology and it's implications in the hospitality industryOffers international coverageProvides new applications approach to the discipline of marketing
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Cruise Operations Management (The Management of Hospitality and Tourism Enterprises)
ISBN: 0750678356
Binding: Paperback
Edition: 1
Author(s): Philip Gibson
Publisher: Butterworth-Heinemann
Number of Pages: 192
Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry As well as providing a background to the cruise industry it also looks deeper into the management issues providing a practical guide for both students and professionals alike
A user-friendly and practical guide it discusses issues such as: The history and image of cruising How to design a cruise and itinerary planning Roles and responsibilities on a cruise ship Customer service systems and passenger profiles Managing food and drink operations onboard Health safety and security
Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry Each case study is followed by questions that are intended to illuminate issues and stimulate discussion
The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship or they can 'dip in' and make use of specific material and case studies for use within a more generic hospitality or tourism learning context
Comprehensive overview of hospitality services and operations written specifically for the cruise industry Uses contemporary examples to illustrate the unique aspects of this industry providing a clear understanding of managing operations onboard Flexible format enables readers to build knowledge cumulatively or jump in and make use of specific material within a hospitality or tourism learning context
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Managerial Accounting for the Hospitality Industry
ISBN: 0471723371
Binding: Hardcover
Edition: 1
Author(s): Lea R. Dopson, David K. Hayes
Publisher: Wiley
Number of Pages: 528
Though not all hospitality students want to be accountants managerial accounting is a crucial skill for all hospitality students Written for aspiring hospitality managers rather than accountants this resource focuses on how accounting principles apply directly to hospitality management With a reader-friendly style suitable for those with no prior accounting background this book makes accounting fun with practical examples scattered throughout each chapter that clearly illustrate accounting concepts and theories A running case study helps readers immediately apply what they ve learned to the types of key management decisions made at a full-service resortNote: CD-ROMDVD and other supplementary materials are not included as part of eBook file
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Food and Beverage Management, Fourth Edition
ISBN: 0750667303
Binding: Paperback
Edition: 4
Author(s): Bernard Davis, Andrew Lockwood, Ioannis Pantelidis, Peter Alcott
Publisher: Butterworth-Heinemann
Number of Pages: 448
Food and Beverage Management 4e provides a complete introduction to this vital area of hospitality management
Now in its fourth edition this best-selling text has been completely revised and restructured to reflect current practice and teaching and includes updated information on all areas especially technology operations and staffing issues Each chapter has a user friendly structure including aims exercises and further study hints
Food and Beverage Management 4e is the introductory bible for people entering food and beverage management studies or practice
What is quality and how to manage it Getting started in the restaurant business Menu planning Food and beverage operations and control Staffing issues including recruitment and turnover Marketing including public relations and merchandising Trends and development including franchising and environmental issues
Real-life cases from industry leaders including practical examples and illustrations to clearly explain the critical points raised Fully revised and updated with new material relating to food and beverage management operations and technology Support from online lecturer material with PowerPoint slides solutions to exercises extra case studies and web links
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Technology Strategies for the Hospitality Industry (2nd Edition)
ISBN: 0135038022
Binding: Paperback
Edition: 2
Author(s): Peter Nyheim, Daniel Connolly
Publisher: Prentice Hall
Number of Pages: 288
TECHNOLOGY STRATEGIES FOR THE HOSPITALITY INDUSTRY 2e examines technology strategies for the hospitality industry using case studies interviews and an interactive web page Exceptionally practical in approach this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it succeed in the hospitality business
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Exploring the Hospitality Industry
ISBN: 013243766X
Binding: Hardcover
Edition:
Author(s): John R. Walker
Publisher: Prentice Hall
Number of Pages: 460
Exploring the Hospitality Industry offers broad coverage of the hospitality industry all in an easy-to-read conversational style that is less theoretical and more industry relevant than other books It focuses not just on restaurants and hotels but on new growth areas such as event management meeting planning cruising theme parks attractions and entertainment Each chapter features case studies industry practitioners and corporate profiles that emphasize the real-world issues that make up this field Reader-friendly strategies make material meaningful and involve readers as they explore the excitement and trends in this ever-growing industry Explores all areas of the hospitality industry including unique chapters on club management attractions and recreation and assemblies and event management Emphasizes a real-world connection using features such as: Introducing Industry Practitioners and Corporate Profiles The hospitality industry
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