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Introduction to Hospitality Management (3rd Edition)
ISBN: 0135061385
Binding: Hardcover
Edition: 3
Author(s): John Walker
Publisher: Prentice Hall
Number of Pages: 704
Capturing the flavor and breadth of the industry Introduction to Hospitality Management3e explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings conventions and expositions; and leisure and recreation Devoting six chapters to management thebook focuses on hospitality and management and uses first-person accounts corporate profiles and industry morsels to foster a students appreciation for the field This new edition includes access to anenhanced CompanionWeb Siteand features more on event management sustainable hospitality and globalization
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Introduction to Management in the Hospitality Industry
ISBN: 0471782777
Binding: Hardcover
Edition: 9
Author(s): Clayton W. Barrows, Tom Powers
Publisher: Wiley
Number of Pages: 720
Introduction to Management in the Hospitality Industry Ninth Edition gives you the industry know-how and the management skills needed to thrive in all aspects of the field from food service to lodging to tourism In this latest edition the authors have brought the text thoroughly up to date by featuring new and emerging companies new technologies and new ways of doing business Covering everything from careers to operations to finance the text offers the most comprehensive and engaging introduction to this exciting field possible
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Hospitality Facilities Management and Design
ISBN: 0866122850
Binding: Paperback
Edition: 3rd
Author(s): David M. Stipanuk
Publisher: Educational Institute of American Hotel & Mot
Number of Pages: 585
No Item Description Available
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Hospitality Financial Management
ISBN: 0471692166
Binding: Hardcover
Edition:
Author(s): Agnes L. DeFranco, Thomas W. Lattin
Publisher: Wiley
Number of Pages: 384
Real-world advice for quick retention of the most important business concepts and skills of hospitality finance Hospitality Financial Management provides a straightforward practical approach to help the hospitality manager effectively analyze hospitality industry management reports and financial statements; prepare accurate business forecasts strategic pricing models and effective cost-control systems; manage working capital; develop and finance growth strategies; perform investment analysis; prepare investment packages; negotiate and structure business deals; and ultimately increase shareholder value and personal wealth This comprehensive how-to book includes: Feature Stories--brief histories of famous hospitality leaders highlighting how they have used financial management skills to attain success for their companies and significant financial rewards for themselves Learning Outcomes--a summary of key topics covered in each chapter Finance in Action--scenarios that apply the concepts skills and techniques presented in the chapter to real-world situations A step-by-step solution is provided for each problem to walk the reader through the necessary financial calculations The Real Deal--boxed inserts that emphasize the relevance of the book by linking financial concepts to fun facts associated with situations students either have or will encounter in their everyday lives Concept Checks--case studies that reinforce the materials presented and enable students to practice their analytic and problem-solving skills Hospitality Financial Management is the perfect book for undergraduate and graduate hospitality management students hospitality industry managers and owners of small hospitality businesses
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Hospitality Strategic Management: Concepts and Cases
ISBN: 047008359X
Binding: Hardcover
Edition: 2nd
Author(s): Cathy A. Enz
Publisher: Wiley
Number of Pages: 676
Updated to include the current models theories and hospitality practices Hospitality Strategic Management: Concept and Cases Second Edition is a comprehensive guide to strategic management in the international hospitality industry Author Cathy A Enz uses the case study approach to cover current topics such as innovation entrepreneurship leadership ethics and franchising Eight full case studies with exhibits and documents address the areas of lodging food service tourism e-commerce gaming cruise lines and airlines making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills
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Financial Management for the Hospitality Industry
ISBN: 0866120513
Binding: Hardcover
Edition:
Author(s): William P., Ph.D. Andrew, Raymond S. Schmidgall
Publisher: Amer Hotel & Motel Assn
Number of Pages: 472
KEY BENEFIT: Financial Management for the Hospitality Industrypresents financial concepts and explains how they apply to specific operations within the hospitality industry KEY TOPICS: The book contains answers to many of the financial questions confronting todays and tomorrows hospitality managers It should serve as a reference book to be used as financial problems and opportunities arise MARKET: For hospitality managers
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Leadership and Management in the Hospitality Industry
ISBN: 0866123474
Binding: Paperback
Edition: 3
Author(s): Robert H., Ph.D. Woods, Judy Z. King
Publisher: Educational Inst of the Amer Hotel
Number of Pages: 374
No Item Description Available
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Cases in Hospitality Management: A Critical Incident Approach
ISBN: 047168693X
Binding: Paperback
Edition: 2
Author(s): Timothy R. Hinkin
Publisher: Wiley
Number of Pages: 176
Your guide to becoming an effective hospitality manager
The hospitality industry is a "people" business Whether dealing with guests or customers managers or coworkers those who work in this industry interact with other people perhaps more than in any other And unlike many other industries graduates entering the hospitality industry will quickly be assuming managerial roles One of the only casebooks available that focuses specifically on hospitality management Cases in Hospitality Management prepares readers to be successful managers by providing an effective connection between hospitality management theory and real-world workplace scenarios
Whether managing a kitchen dining room front desk travel agency fast-food restaurant or an entire hotel employees seek cues and reinforcement from managers to guide their behavior Cases in Hospitality Management provides readers with the opportunity to apply their knowledge experience and management skills allowing them to think quickly on their feet and react appropriately in a wide variety of settings By analyzing and understanding the causes and effects of a number of real critical incidents readers will be better prepared to effectively deal with similar situations when they face them on the job
This new updated Second Edition features:
Fifteen all-new cases dealing with a variety of managerial topics including technology human resource management customer service and ethics
A broad array of real industry cases including airlines railroads private clubs conference centers travel agents auto rental hotels and restaurants
A new Technology section that explores data warehousing the Internet and electronic banking
A new Service Exemplars section that presents incidents involving truly exceptional service in a variety of contexts--from trains to resorts
A new Service Recovery section presents examples of companies failing to salvage service encounters that have gone awry
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Introduction to Revenue Management for the Hospitality Industry: Principles and Practices for the Real World, An
ISBN: 0131885898
Binding: Paperback
Edition: 1
Author(s): Kimberly A. Tranter, Trevor Stuart-Hill, Juston Parker
Publisher: Prentice Hall
Number of Pages: 352
Addressing an emerging course in hospitality management this one-of-a-kindbook outlines the basic elements of the revenue management process and the keys to effective revenue management planning Using the Rev MAP model as a guiding framework it shows how to develop implement and evaluate a strategic management process Professional profiles highlight key issues and career paths while application chapters relate material to each segment of the hospitality industry A final chapter looks at trends and forecasts the future evolution of this important new field
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Hospitality Marketing Management
ISBN: 0471476544
Binding: Hardcover
Edition: 4
Author(s): Robert D. Reid, David C. Bojanic
Publisher: Wiley
Number of Pages: 640
Covers the major principles of marketing with a practical applications oriented approach This is a core marketing text specifically geared for the hospitality student It covers the major principles of marketing with a practical applications oriented approach rather than traditional marketing texts found in the business programs that focus on a lot of theory Includes coverage of tourism marketing Features new material on marketing technology and it's implications in the hospitality industry Offers international coverage Provides new applications approach to the discipline of marketing
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